Musée d'Orsay

Access preferences

Accessible Museum (Accessible entrance for pushchairs and wheelchairs)

Visitors with disabilities and a companion of their choice benefit from free and priority entry to the Musée d'Orsay, upon presentation of valid proof.
It is not necessary to reserve your ticket in advance, nor to go to the cashier to get a ticket. You can present your proof directly to our agents.

Animals (Animals)

Guide dogs and assistance dogs are welcome at the museum. Dogs in training are also allowed. Proof may be requested.

Baby Changing Area (Children friendly)

The museum provides a baby changing area located on level -1, on the adult group reception side.

French Sign Language (Sign language)

It is also possible to book a visit to the museum's permanent collections in French Sign Language (LSF). Accompanied by a deaf speaker, come discover or rediscover our collections.

General Accesibility in the Museum (Accessibility)

Thanks to elevators and ramps, the entire museum circuit, temporary exhibitions and commercial areas are accessible to people with reduced mobility and strollers.
All museum spaces and services (cafe, restaurant, bookstore-boutique) are accessible thanks to specific facilities (access ramps, automatic doors, adapted toilets and elevators).

Hearing and LSF (Tactile Experiences)

Magnetic loops are installed at various points in the museum for hearing-impaired visitors: the Information counter, the cloakroom, the cash registers, the Audioguide counter, the café, the bookstore-boutique, the auditorium and the educational room.

Mobility (Getting around inside the museum)

Wheelchairs, folding seats and usable canes in the museum can be made available. Baby carriages with a metal frame are not accepted in the museum. Strollers are available in the cloakroom.
All these facilities are available in exchange for a piece of identification.

Programmes for Visitors with Disabilities (Complementary Offer)

Aware of the specific needs of its visitors, the Musée d'Orsay offers a range of mediation adapted to groups of people with disabilities or from the health sector.

Reservation is compulsory for all groups (from 7 people).

Restrooms (Accessible restrooms)

The museum is equipped with numerous sanitary facilities