Helsingin kaupunginmuseo / The Helsinki City Museum

Access preferences

Children’s Town (Children friendly)

In Children’s Town, Helsinki’s past is illustrated by means of play and joint activities. Entrance to Children’s Town is always free of charge.

Digital museum (Digital access)

Floor map available (Getting around inside the museum)

Induction loop (Acoustic Experiences)

The museum’s exhibition and meeting spaces, along with the museum store and infodesk have an induction loop.

Packed lunch (Food and allergies)

There is a place for eating snacks on the lower floor of Children’s Town, with a microwave oven for heating food.

Principles for a safer space (Mission Statement)

Everyone is welcome to the museum. We do not accept discrimination, such as inappropriate behaviour and speech based on skin colour, ethnicity, gender or sexual orientation. Our museum staff are here for you. We are happy to help you with accessibility issues. We operate on old premises, so please follow the instructions of our staff to ensure a safe visit. At the museum, we behave with respect to others so that no one has to feel unsafe. The exhibitions may feature sensitive themes that can evoke a wide range of emotions. Remember to give everyone space and peace to explore the museum.

Service dogs welcome (Animals)

Wheelchair accessible (Accessible entrance for pushchairs and wheelchairs)

The museum is fully accessible through the main door (Aleksanterinkatu 16). For wheelchair users, there is an elevator providing access to every floor. Please note that the maximum weight limit for the elevator is 300 kg. There is no accessible entrance to the Falkman Atelier.