MAS | Museum aan de Stroom

Access preferences

Audio Tours (Acoustic Experiences)

You can listen to the audio in the museum halls with your own Android earphones or headphones with a mini-jack connector. You can also buy a set of earphones at the desk. Wireless earphones or headphones cannot be used. For some exhibitions we provide audio guides which you must return after your visit.

Babies and small children (Children friendly)

Pushchairs can be used on the escalator. Elevator can be used upon request at the ticket counter (ground floor). A MAS attendant will bring you to the desired storey. You can leave your pushchair behind in a locked room.
Baby backpacks are not allowed in the galleries. You are allowed to use a baby carrier or sling.
On the ground floor, you will find a baby nursery table and a quiet spot for breastfeeding.

Cloakroom, lockers and toilets (Accessible restrooms)

Coats and personal belongings can be left safely in our cloakroom. Large bags and backpacks are not allowed in the museum. Please use the lockers you find on the ground floor, behind the reception desk. You will need a 1 euro coin for use of the lockers.
Toilets for visitors are located on the ground floor in the cloakroom and on the 1st floor.

Digital Guides (Virtual Content)

You can view some of our digital visitor guides on your smartphone

General Accessibility in the Museum (Accessibility)

The MAS is accessible for all visitors, including less mobile visitors and people with an auditory or visual handicap. The MAS is partner in the project European Disability Card. On presentation of the card your companion enters for free. More information: http://eudisabilitycard.be/en

Guided tours (Group and Tours)

Do you want to learn all about one of our exhibitions? Do you want to discover the history of Antwerp in the world and the world in Antwerp with a passionate guide? Would you like to be initiated in the history of the MAS itself and all its powerful stories? Hire a guide who knows every corner of the MAS and its appealing collection.

Visitors with a hearing impairment (General)

Informative texts are available in every museum gallery.
A deaf loop system at the ticket counter and in the atelier filters disturbing environmental sounds.
Your companion enters for free.

Visitors with a visual impairment (General)

Your companion enters for free.
Guide dogs are welcome in the Boulevard and the museum halls You can visit the exhibiton 'Listen. Stories found in the city' together with your companion.
Your companion enters for free.
Do you prefer an individual visit? You can borrow a free CD at the ticket counter that can be read by your Daisyplayer. A storyteller talks you through all the museum's galleries.

Wheelchairs (Accessible entrance for pushchairs and wheelchairs)

Let us know in advance (+32 3 338 44 00) and report it at the ticket counter. A MAS attendant will bring you to the desired storey with the lift. Your companion enters for free.
The Boulevard and museum galleries are equipped with benches. Portable folding chairs are available in each museum room.
We have 3 wheelchairs that can be used for free at the ticket counter on the ground floor. You can reserve one in advance via balie.mas@antwerpen.be or phone +32 3 338 44 00.
The panoramic roof (+10) can only be reached via stairs, but the side terrace on +9 is wheelchair-accessible.